Frequently Asked Questions
General Information
We provide a wide range of rental options in Gatineau and Ottawa, including apartments, condos, townhouses, and premium rental properties.
Our properties are located in key areas across Gatineau and Ottawa, close to essential services, downtown, and major transit routes.
Renting Process
You can schedule a tour directly on our website or contact us by phone or email.
Typically, proof of income, references, and valid ID are required.
On average, applications are reviewed within 2–5 business days, depending on the completeness of your file.
Payments and Lease
We accept bank transfers, checks, and automated payments through our tenant portal.
Typically, proof of income, references, and valid ID are required.
On average, applications are reviewed within 2–5 business days, depending on the completeness of your file.
The minimum lease term is 12 months, unless otherwise specified for certain properties.
Yes, a security deposit equivalent to one month’s rent is usually required.
Living in the Building
This depends on the property. Pet policies vary by building.
Depending on the building, amenities may include parking, fitness centers, swimming pools, and concierge services.
Maintenance requests can be submitted through the tenant portal or by contacting our management team directly.
The minimum lease term is 12 months, unless otherwise specified for certain properties.
Lease Termination and Renewal
Early termination is possible under certain conditions outlined in your lease and in accordance with provincial regulations.
You will be contacted 3 months before your lease ends to confirm your renewal options.
The minimum lease term is 12 months, unless otherwise specified for certain properties.
Contact and Support
You can reach us by phone, email, or by using the contact form on our website.